Geni_Us Rwanda Group
1. Data Collection & Lawful Basis
In compliance with Rwanda Law N° 058/2021, we collect personal data only when necessary to provide our services. This includes:
- Identity Data: Name, Phone Number, and ID/Passport (where required for .rw domains).
- Contact Data: Email address for billing and technical notifications.
- Transaction Data: Details about payments made via Mobile Money (MoMo) or Card.
2. Purpose of Processing
We process your data to:
- Manage your hosting account and provide technical support.
- Comply with Rwandan tax and telecommunications regulations.
- Communicate service updates and security alerts.
3. Data Storage & Localization
- Local Storage: In accordance with Article 50 of the Data Protection Law, your personal account data is stored on secure infrastructure within Rwanda.
- Security: We implement industry-standard encryption (SSL/TLS) and firewalls to protect your information from unauthorized access.
4. Third-Party Sharing
We do not sell your data. We only share data with third parties when:
- Domain Registration: Required by RICTA or international registries for domain ownership.
- Legal Obligation: Required by the Rwanda National Police or the NCSA under a valid legal warrant.
- Payment Processing: Securely shared with payment gateways (e.g., Flutterwave) to process your RWF transactions.
5. Your Data Rights
As a data subject in Rwanda, you have the right to:
- Access: Request a copy of the data we hold about you.
- Rectify: Update incorrect information in your Client Portal.
- Erasure: Request deletion of your account (subject to legal retention requirements).
- Withdraw Consent: You may withdraw your consent for marketing emails at any time.
6. Contact our Data Protection Officer (DPO)
For any privacy-related inquiries, please contact our DPO at: Email: privacy@genius.rw Address: Musanze, Rwanda